Certification

(EN ISO/IEC 17020 - 4.1 & 17024 -4.3 & 5.1)
The personnel of Metlab certification are free from any commercial, financial and other pressures which might affect their judgment. Procedures are implemented to ensure that persons or organizations external to Metlab, cannot influence the results of
the inspections and certification carried out. All possible threats that may arise shall be documented, eliminated or minimize as far as possible by Metlab. All such information is outlined in the following.

Metlab has in place an Impartially committee to address, minimize and safeguard any potential or perceived conflicts that may arise in relation to its certification process. The committee is made up of three members, the Managing Director of Metlab and two members separate from Metlab certification with knowledge of EN ISO/IEC 17024, Metlab’s certification process and 2 years minimum experience in the relevant area of certification. The committee convenes at a minimum once a year. Matters that arise of an urgent nature are prioritised and the Impartially committee meets to discuss and recommend appropriate course of action.

The quality policy shows that Metlab has top management commitment to impartiality.
Metlab is independent to the extent that is required with regard to the conditions under which it performs its services. Metlab provides "third party" services and meets the following criteria:
Metlab is independent of the parties involved. Metlab and its staff responsible for carrying out the inspection is not the designer, manufacturer, supplier, installer, purchaser, owner, user or maintainer of the items which they inspect, nor the authorized representative of any of these parties. Metlab and its staff do not engage in any activities that may conflict with their independence of judgment and integrity in relation to their certification activities.
In particular they are not directly involved in the design, manufacture, supply, installation use or maintenance of the items inspected or similar competitive items.

All interested parties have access to the services of Metlab. There are no undue financial or other conditions. The procedures under which the body operates are administered in non-discriminatory manner.